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About Us
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Contact Us
Hello! We love hearing from you 😁 Whether you have a question, a concern, or just want to say hi - we're all ears. Here's how to reach us:
Customer Support Forms
For the fastest resolution regarding orders, delivery, or product queries, we recommend using our dedicated support forms. Submitting a form ensures we have all the details needed to take action immediately:
- Wrong Address or Phone Number? Please fill out the Wrong Details Form
- Delayed Delivery? If your order has been delayed for over 10 days, please fill out the Delayed Delivery Form
- Product Related? For wrong, expired, damaged, or incomplete items, please share photos/videos in the Product Related Form
- Cancel Before Dispatch? If your order hasn't been dispatched yet, you can request a cancellation in the Cancellation Form
- Other Queries? If you can't find a suitable form above, please fill out the Other Queries Form
Once you submit your form, our team will address your concern as soon as possible. Your feedback helps us build better products and experiences - so please don’t hesitate to reach out. We’re always happy to hear from you.
Customer Support Contact
Our customer support team is available Monday to Friday from 10:00 am – 6:00 pm. Please expect a slight delay in response outside these hours, on weekends, or on public holidays.
WhatsApp / Phone: +91-9818320509
Email: care@hoophello.com
If you can’t reach us on the phone, please share your concern and contact number at our email and we will arrange a call back.
Corporate & Legal Information
Company Name:
Hedso Health and Wellness Private Limited
Registered Office:
28 Vidya Vihar, West Enclave, Pitampura, Delhi - 110034
Corporate Office:
1507 & 1508 Galleria Towers, Galleria Market, DLF Phase IV, Gurugram - 122009
CIN:
U85100DL2022PTC396988
Postal Address:
Hedso Health & Wellness Pvt. Ltd. at our Registered Office address.
Customer Care Manager & Grievance Officer:
Name: Nona Uppal
Designation: Chief Marketing Officer
Email: care@hoophello.com
Phone: +91-9818320509
Partnerships & Collaborations
Interested in working together? Drop us an email at care@hoophello.com and our team will get back to you. Please mark the subject line as “Partnership” to ensure we don’t miss your email.
